Property Management

Queenstown Property Management

Unable to make your usual trip to Queenstown due to current travel restrictions?

No stress, we can take care of your property for you and tailor our services to meet your needs. Ensure your investment is secure and safe without the worry.

Please contact us directly, POA depending on your needs.

We are here to help at this time.

Relax it’s Done is a boutique property management company, with over 16 years’ experience and a dedicated team of professionals, who will deliver an exceptional level of service and care for your private residence or luxury holiday home. Whether on a short-term rental or private use agreement, we pride ourselves in delivering to you a complete peace of mind and assurance that your home is well cared for in your absence.

We fully appreciate your holiday home investment and aim to ensure your luxury property is maintained to the highest standard.

Relax it’s Done Property Management services are designed to give you confidence and assurance in the security and care of your holiday home and ensure our services are tailored to your requirements. The team may take care of tasks such as scheduling bins to be cleared, excellent financial management of house bills, immediate house checks after an earthquake, maintenance and security checks, and stocking up the firewood ready for your arrival.  As a ‘one stop shop’ the Relax it’s Done team welcome the opportunity to make your life easier owning a holiday home.

Relax it’s Done are proud to offer the following:

  • Personalised and professional management service, taking care of all home maintenance including vehicle and pool care.
  • Excellent financial management of house bills.
  • Maintenance, regular security checks and immediate property check after an earthquake or major weather event.
  • Maintaining a boutique portfolio allows us to dedicate more time to each individual property, ensuring the best attention and care.
  • Our small team of in house cleaners are hired and trained by us, to ensure consistently high standards are maintained.
  • We are more than just a booking agency; we offer guests a professional concierge services ranging from private chef catering to exclusive tours.
  • We personally welcome all guests on arrival and with a 24/7 on-call service we are only a friendly phone call away, should they require any advice or have any issues.
  • Enthusiastic and knowledgeable about Queenstown and the region, we enjoy sharing the hidden gems and information to owners and guests to have a memorable holiday.
  • No contracts are the same. We personalise our contract with owners on the level of involvement and services required.
  • No request is too hard. We have a great network of local suppliers and are experienced in event and travel planning.
  • Relax it’s Done offers full to part management services and short-term luxury holiday rentals.

For details regarding our two main services please see the following pages dedicated separately to short-term holiday rentals and private residences.

To discuss your specific requirements contact Sarah McIlwrick or Margaret Gibbs on [email protected] or +64 3 441 1510 / +64 27 447 1304.

When enquiring it would be much appreciated if you could please supply the address, details and features of your home including photos if possible, so that we can assess how it may fit into our boutique portfolio.

We would welcome the opportunity to discuss your visions for your home.