Property Management

Queenstown Property Management

Property Management

Margaret, Abi and Sarah have been living in Queenstown for many years and care deeply about our owners and their properties that are managed by our boutique company.

At this time of uncertainly, we are offering bespoke packages to suit people who have a holiday home in Queenstown and cannot travel at this time to stay or prepare their property for the winter months.

Please contact us directly, POA this will depend on your requirements and will take into account the size of the property and depending on your needs.

Personalized Service 

Relax it’s Done is a boutique property management company, with over 16 years’ experience and a dedicated team of professionals, who will deliver an exceptional level of service and care for your private residence or luxury holiday home. Whether on a short-term rental or private use agreement, we pride ourselves in delivering to you a complete peace of mind and assurance that your home is well cared for in your absence.

We fully appreciate your holiday home investment and aim to ensure your luxury property is maintained to the highest standard.

Relax it’s Done Property Management services are designed to give you confidence and assurance in the security and care of your holiday home and ensure our services are tailored to your requirements. The team may take care of tasks such as scheduling bins to be cleared, excellent financial management of house bills, immediate house checks after an earthquake, maintenance and security checks, and stocking up the firewood ready for your arrival.  As a ‘one-stop shop’ the Relax it’s Done team welcomes the opportunity to make your life easier owning a holiday home.

Relax it’s Done are proud to offer the following:

  • Personalised and professional management service, taking care of all home maintenance including vehicle and pool care.
  • Excellent financial management of house bills.
  • Maintenance, regular security checks, and immediate property check after an earthquake or major weather event.
  • Maintaining a boutique portfolio allows us to dedicate more time to each individual property, ensuring the best attention and care.
  • Our small team of in house cleaners are hired and trained by us, to ensure consistently high standards are maintained.
  • We are more than just a booking agency; we offer guests a professional concierge service ranging from private chef catering to exclusive tours.
  • We personally welcome all guests on arrival and with a 24/7 on-call service we are only a friendly phone call away, should they require any advice or have any issues.
  • Enthusiastic and knowledgeable about Queenstown and the region, we enjoy sharing the hidden gems and information to owners and guests to have a memorable holiday.
  • No contracts are the same. We personalise our contract with owners on the level of involvement and services required.
  • No request is too hard. We have a great network of local suppliers and are experienced in event and travel planning.
  • Relax it’s Done offers full to part management services and short-term luxury holiday rentals.

For details regarding our two main services please see the following pages dedicated separately to short-term holiday rentals and private residences.

To discuss your specific requirements contact Sarah McIlwrick or Margaret Gibbs on [email protected] or +64 3 441 1510 / +64 27 447 1304.

We would welcome the opportunity to discuss your visions for your home.