Property management

Property management done right.

Relax, it’s done and dusted.

Sarah, Margaret, Abi and Justine have been living in Queenstown for many years and care deeply about our owners and their properties that are managed by our boutique company.

To our owners, we fully appreciate your holiday home investment and aim to ensure your luxury property is maintained to the highest standard.

Working behind the scenery.

Relax it’s Done is a boutique property management company, with over 18 years’ experience and a dedicated team of professionals, who will deliver an exceptional level of service and care for your private residence or luxury holiday home. Whether on a short-term rental or private use agreement, we pride ourselves in delivering to you a complete peace of mind and assurance that your home is well cared for in your absence.

Relax it’s Done Property Management services are designed to give you confidence and assurance in the security and care of your holiday home, and we ensure our services are tailored to your requirements. The team may take care of tasks such as scheduling bins to be cleared, excellent financial management of house bills, immediate house checks after an earthquake, maintenance and security checks, and stocking up the firewood ready for your arrival. As a ‘one-stop shop’ the Relax it’s Done team welcomes the opportunity to make your life easier owning a holiday home.

  • A personalised and professional management service, taking care of all home maintenance including vehicle and pool care.
  • Excellent financial management of house bills.
  • Regular security checks and property inspections.
  • Maintaining a boutique portfolio allows us to dedicate more time to each individual property, ensuring the best attention and care.
  • Our small team of in-house cleaners are hired and trained by us, to ensure consistently high standards are maintained.
  • We are more than just a booking agency; we offer guests a personable concierge service to make their holiday unforgettable.
  • We personally welcome guests on arrival and with an on-call service we are only a friendly phone call away, should they require any advice or have any issues.
  • No contracts are the same. We personalise our contract with owners on the level of involvement and services required.
  • Relax it’s Done offers full to part management services and short-term luxury holiday rentals.

Delegate to the holiday home experts.
All that’s left ‘to do’ is relax.