Meet the Relax it’s Done Team

meet the team

Sarah McIlwrick – Director

Sarah is a rare born and bred Queenstown local. Sarah is well known in town, as she has previously worked within tourism for the past 16 years. Most recently she was the Sales Manager of the world famous Shotover Jet.

As a true “local,” Sarah has vast first-hand knowledge of the area. Sarah has had a passion for customer service throughout her diverse career and always strives to exceed expectations.

Sarah has the experience, the drive, the vision and attention to detail in which Relax it’s Done is proud of. In Sarah’s spare time she likes to walk around the beautiful Wakatipu trails with son Quinn and husband Hamish and during winter she loves to ski.

Margaret Gibbs – Director

Margaret joined the team in 2010.  With a strong background in Property Management, tourism and hospitality it is a natural progression for Margaret to be a Director of Relax it’s Done. Margaret’s passion for Queenstown is infectious!

Margaret strives to go out of her way to make it happen, looking after your premium holiday rental. She prides herself in ensuring all guests have a wonderful and comfortable stay in Queenstown.

Abi Jones – Property Manager

Abi was born in the UK and grew up in Malta.  After 12 years of living in Queenstown, Abi provides a wealth of knowledge within the tourism industry here and abroad.

Abi’s experience includes customer service at Coronet Peak ski field, managing a luxury lodge in Fiordland National Park and more.  The maintenance and care of your property is in capable hands and Abi is also responsible for delivering a high level of service to our in-house guests.

Barbora Musil –  Property Manager

Barbora was born in the Czech Republic and grew up there. Barbora is an integral part of the team and is multi disciplined. Barbora manages the reservations and meet and greet of guests during the weekends. 

She also is our executive housekeeper and carries out security checks on the properties. Barbora is very dedicated to her role and we don’t always know where she gets her energy from!

Barbora is also responsible for delivering a high level of service to our in-house guests.